Terms + Conditions
Privacy
That Dried Flower Company is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone, by email, by face to face conversations, via our website, via our social media platforms, from your website, from your social media platforms, from media and publications, from other publicly available sources, from cookies and from third parties etc. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Party Information
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. That Dried Flower Company will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at: hello@thatdriedflowerco.com.au
Payment & Pricing
Billing and Payments
We use third party payment processors to assist us in processing your payment information securely. Such third-party processors' use of your personal information is governed by their own respective privacy policies.
Payment Methods
We accept payments by:
- Visa
- Mastercard
- American Express
- JCB
Pricing and Currency
All transactions are processed in Australian dollars (AUD) and all of our prices are in Australian dollars (AUD).
Total Costs of the Goods and Services
Total costs of the goods and services are displayed in the checkout on this website and include all taxes and handling charges. All shipping charges are calculated in the checkout on this website.
T&C's
These terms and conditions govern your use of the That Dried Flower Company website located at the domain name thatdriedflowerco.com.au. By accessing and using this website, you agree to be bound by these terms and conditions.
You may not access, display, use, download, and/or otherwise copy or distribute content obtained on this website and/or That Dried Flower Company's social media accounts for marketing or any other purposes without the consent of That Dried Flower Company.
The use of any product or service bought from this website is at the purchaser’s own risk. The user indemnifies and holds the That Dried Flower Company harmless against any loss, injury or damage which may be sustained as a result of using the products sold on the website.
That Dried Flower company cannot be held liable or responsible for any errors or omissions in any of the content on our website.
You are prohibited from using the site or its content for any unlawful purpose.
That Dried Flower company does not endorse users and aren’t responsible for the statements and comments made by third parties.
Prices for That Dried Flower Company's products and services are subject to change without notice. That Dried Flower Company reserve the right at any time to modify or discontinue services and products without notice at any time and will not be liable to you or any third-party for any modification, price change, suspension or discontinuance of services and products.
Some content, products and services may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with That Dried Flower Company. That Dried Flower Company is not responsible for examining or evaluating the content or accuracy and does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. Additionally, That Dried Flower Company are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please be sure to carefully review the third-party's policies and practices to make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third-party.
That Dried Flower Company reserves the right to refuse any order you place via this website, email correspondence and/or social media messages. You agree to provide current, complete and accurate purchase and account information for all purchases made via That Dried Flower Company's store. You agree to promptly update your details, including but not limited to your email address and credit card numbers and expiration dates, so that your transactions can be completed, and you can be contacted as needed.
You can review the most current version of That Dried Flower Company's terms and conditions at any time on this page. That Dried Flower Company reserves the right, to update, change or replace any part of these Terms and Conditions by posting updates and changes to this website. It is your responsibility to check this website periodically for changes. Your continued use of or access to this website following the posting of any changes to these terms and conditions confirms your acceptance of those changes.
Acknowledgement
You acknowledge that you have read all policies detailed above and agree to all of the polices terms and conditions. By accessing and using the thatdriedflowerco.com.au website and services you agree to be bound by the policies/terms and conditions detailed above.
Should you have any questions or would like more information about our terms and conditions/policies, please get in touch via the contact us page on this website.